Stupid library touch screen system

I know not many people are about at the moment, but is the stupid touch screen system at the library hacking anyone else off?

At the hospital library the other day I tried to use the brand new looking touch screen computer to add credit to my account but try as I might the system logged me as inputting the wrong characters, as though I was some ham fisted buffoon. Then my housemate tells me yesterday that the ones at Hartley library are broken too. Luckily the old machines still appear to be functional (in the hospital library anyway).

Why bother changing from the old (reliable) keyboard system? Has the sudden prevalence of iPhone adverts convinced the ISS that only touch screens are an adequate method of data input or were these installed simply to impress open day students?

Either way when will ISS learn that if it ain't broke don't try to fix it? ( for further examples see changing the mail system mid year and forcing us to change our passwords every 6 months or risk having our accounts locked).

Posted at 22:25:49 on 06-09-2008

Dont get me started on ISS, I totally agree with the 'aint broke dont fix it' comment. ISS seem to have an obsession with introducing new technology that frequently breaks down. No wonder ECS (the ultimate computer and electronics boffins at the uni) refuse to let them run the ECS computer systems!!

 Also forcing a password change in the middle of the summer when everyone is away and not necessarily checking their soton email every ten seconds is not always a good idea. I was away on holiday and returned to find my account locked. I was not amused.

 What is wrong with a keyboard? It has worked fine up until now!

Posted at 21:34:40 on 07-09-2008